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FAQ

How do I install it / set it up?​

Check out our guide on getting started.

It says I need to update — how do I update it?​

Check out our guide on updating it.

How much does it cost?​

$4.95 a month — less than a cheeseburger! 🍔

Annual pricing is also available, at $49.95 per year.

After installing it, you can sign up for a 7 day free trial — and then decide whether the cost is worth it to you to get hours of your life back!

What's the difference between Bulk Texter Pro and Bulk Texter Lite?​

You can see a full breakdown on the Features page. You can also upvote feature requests on our Trello board.

Bulk Texter Pro is not working for me.​

Follow the troubleshooting guide - it covers all known/common issues.

If it doesn't help, reach out to us at support@bulktexterpro.com and we'll be happy to help!

How many messages can I send with Bulk Texter Pro?​

Bulk Texter Pro does not impose any limits on message sending/frequency beyond what Google Voice imposes. We can not comment on Google Voice's limits, as they are not published, and Bulk Texter Pro is not affiliated with Google/Google Voice.

Bulk Texter Pro and Bulk Texter Lite have thousands of users who have been using them for years without issue, because they are not using them for spam — they are using it as teachers, religious clergy, coaches, etc. These users have reported that they can typically send ~50 high quality messages (i.e. not spam) per hour without issue.

If you're looking for a solution for prospecting or marketing, Google Voice and Bulk Texter Pro probably aren't the right choice.

For more information, see our best practices and recommendations below.

Getting "Error connecting to api.bulktexterpro.com!"​

Bulk Texter Pro requires access to https://api.bulktexterpro.com/ and https://www.bulktexterpro.com/ in order to function correctly.

  1. Make sure that both sites are working by opening them in your browser.
  2. If either of the sites are blocked, you'll need to work with your IT department or network administrator to get them unblocked. The entire domain name should be allowed for each site.

This should resolve the issue, but if it's still not working, you can email support@bulktexterpro.com.

Will Bulk Texter Pro run in the background?​

If Bulk Texter Pro is in the background, it's possible that your operating system or browser may suspend it, but it's also possible that it will work just fine — give it a try!

To make sure that scheduled messages are sent on time reliably, we recommend following the steps in our installation guide.

Will Bulk Texter Pro still send texts if my computer is asleep / locked / hibernating / turned off?​

No, your computer must be turned on and unlocked for Bulk Texter Pro to send texts. Bulk Texter Pro sends texts by opening the Google Voice website in your browser and performing the necessary clicks and typing to send messages on your behalf.

To make sure that scheduled messages are sent on time reliably, we recommend following the steps in our installation guide.

My account disappeared!​

Open the account menu at the top right, then click Register, and sign in with the same email address that you previously registered with.

How do I cancel my subscription?​

If you still have Bulk Texter Pro installed, you can click the account menu at the top right, then Manage Accounts, then click Manage on the account you want to cancel. You will be able to cancel your subscription in the subscription management window.

Alternatively, you can cancel your subscription using one of these links:

You can cancel your subscription at any time. You will be able to continue to use Bulk Texter Pro until the end of your currently paid subscription period.

How do I download my receipts / invoices?​

There are two ways to download your invoices:

  • They are automatically sent to the email address associated with your subscription at the time of registration, and with each subsequent subscription charge.
  • You can go into Bulk Texter Pro and click the account menu at the top right, then Manage Accounts, then click Manage on the account you want to download invoices for. You should be able to download all of your invoices on the page that opens up, after signing in.

How do I use Bulk Texter Pro to send photos?​

Check out our guide to sending photos!

Can I use Bulk Texter Pro with multiple Google accounts?​

Yes! Starting with v2.0.1 you can add as many Google account subscriptions as you want to Bulk Texter Pro. You can also sign in with your paid accounts on separate Chrome / browser profiles for each Google Voice user, which can help if you're scheduling messages from multiple accounts.

Bulk Texter Pro is only authorized to integrate with the Google Voice accounts that have a current subscription.

Can I use Bulk Texter Pro with a Google Workspaces or Education account?​

Yes, you can — and most of our users do!

This can be especially useful since Google advertises unlimited text messaging for paid Google Voice accounts. See a comparison of Google Voice subscriptions here: https://support.google.com/a/answer/9229433.

How does CSV upload work?​

Check out our documentation on using CSV upload.

When I upload a CSV, it doesn't show all my columns.​

Make sure that the very first row in your CSV/spreadsheet is your column headers, and that there aren't any rows above your column headers.

Will you still be supporting the free version — Bulk Texter Lite / Google Voice Bulk Texter?​

Yes — I will make sure that the original feature set continues to function and remains completely free to use. However, the bulk of my development efforts will be spent on improving Bulk Texter Pro.

Who Uses Bulk Texter Pro / Bulk Texter Lite?​

Virtual school teachers are among Bulk Texter Pro's most active users — using it to send students information about their grades, or reminders about overdue assignments and upcoming tests.

Many of our users are ecclesiastical leaders or pastors. They use Bulk Texter Pro to send their congregations inspiring messages, or send invites and reminders about activities or lessons.

Some realtors use Bulk Texter Pro to send their clients personalized invites to customer appreciation events that they're putting on, or to let them know about new homes on the market that match the criteria they're looking for.

One user reached out to me and thanked me for my work on Bulk Texter Lite, and told me that she was using it to organize efforts to fight wildfires in California!

People are doing all kinds of great things with Bulk Texter Pro!

Here are some suggestions and best practices based on community feedback and on Google's own recommendations:

  • This one may seem obvious, but don't send spam. If you're looking for a solution for prospecting or marketing, Google Voice and Bulk Texter Pro probably aren't the right choice.
    • If recipients report your phone number for spam, it is likely that Google Voice will block all of your texts for at least a few days, and possibly permanently.
  • Avoid sending more than ~50 messages per hour.
  • Ensure that each message is unique and conversational. Use CSV Upload to add recipient names and other personally tailored content to your messages, and add your recipients' names if you're using Form Entry.
  • Some users have reported that when recipients are responsive and text back, they are less likely to experience message blocks from Google.
  • Some users have reported that removing URLs/website links has helped them — but it often does not cause any problem.
  • Try increasing the time between messages, if you're using a shorter delay.
  • Very long messages may be more likely to have deliverability issues. Google Voice treats texts longer than 160 characters as multiple texts.
  • Sending photos with your texts may be more prone to rate limiting.
  • If Google Voice is preventing you from texting a specific number, they will usually unblock you from texting it if you receive an inbound text from that same number first.

Help, I have a question that isn't answered here!​

You can email us at support@bulktexterpro.com, we're happy to help out!