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Privacy Policy

Thank You for Using Bulk Texter Pro!

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Bulk Texter Lite or Bulk Texter Pro (the "Software"). By accessing or using our Software, you agree to the terms of this Privacy Policy.

Information We Do Not Collect

Text messages, recipient phone numbers / contact information, and uploaded CSVs and spreadsheets are processed only locally on your device and are stored only in your browser profile's local storage or cloud storage.

For example, if you are signed into a Google account in Google Chrome, this information will be synced to your own Google cloud storage associated with your personal Google Account.

We do not have access to any of this information at any point.

Information We Collect

  1. Personal Information: We may collect personal information that you provide when you register an account in our Software, such as your name, email address, contact information, and any other information you choose to provide.

  2. Billing Information: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
    For Bulk Texter Pro versions older than v2.0.1, email addresses were collected as part of registration via extensionpay.com.

  3. Usage Information: We may automatically collect certain information about how you use our Software, including your browser type and usage patterns. This may include metadata about the texts you send, such as the timestamp, status of the text message (i.e. pending/sent/error), or whether the message had a photo attached, but will not include actual text message content or recipient information. This information allows us to assist users with troubleshooting and also helps us analyze and improve the performance and functionality of the Software.

  4. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your interactions with the Software. Cookies are small files that are stored on your device and help us provide a better user experience.

Use of Information

  1. We use the collected information to provide, maintain, and improve our Software's functionality and user experience.

  2. We may use your personal information to send you updates, notifications, and other communications related to the Software or your account.

  3. We may use aggregated and anonymized data for analytical purposes, to understand user trends, and to enhance the Software's features and performance.

Email Communications

We may use the email address you provide during the registration process to send you communications related to new features, updates, promotions, and other information about the Software. By using our Software and providing your email address, you consent to receiving such communications. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us at support@bulktexterpro.com.

Data Sharing and Disclosure

  1. We may share your personal information with trusted third parties who assist us in operating our Software and providing services to you. These third parties are contractually bound to handle your information securely and only for the purposes specified by us.

  2. We may also disclose your information if required by law, or in response to a valid legal request or government investigation.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Our Software may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of those services before providing any personal information.

Children's Privacy

Our Software is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our Software. Your continued use of the Software after any such changes will signify your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at support@bulktexterpro.com.