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How to send bulk texts with Dialpad

Overview​

Dialpad doesn't include advanced built-in bulk texting or mail merge capabilities. Bulk Texter Pro adds those features, allowing you to send personalized text messages through your existing Dialpad number. Since messages come from your existing Dialpad number, recipients can recognize you as the sender and continue the conversation naturally.

Whether you're a teacher reminding students about assignments, a church contacting members, or a small business following up with customers, Bulk Texter Pro lets you import contacts from a spreadsheet and send individualized text messages that appear as normal Dialpad conversations.

Why Dialpad?​

Many organizations already use Dialpad for everyday communication. Bulk Texter Pro extends those capabilities by adding features such as:

  • Personalized mail merge for bulk messaging
  • CSV / Google Sheets / Excel spreadsheet imports
  • Individual conversations at scale
  • Scheduling messages in advance
  • Group conversations with parents and students
  • Sending photos
  • Live progress tracking

How does it work?​

With Bulk Texter Pro, every individual user on a Dialpad account will be able to send bulk personalized texts from their own account's phone number.

Bulk Texter Pro works by performing clicks and other actions on the Dialpad web portal on your behalf. You must have an active Dialpad phone number and be signed into the web portal for Bulk Texter Pro to work.

Prerequisites​

To use Bulk Texter Pro with Dialpad, you must meet the following criteria:

Bulk Texter Pro for Dialpad: demo​

Setup​

Step 1: Dialpad web setup​

Sign into the Dialpad web portal.

Your Dialpad account will need to be set up to text external numbers. You can learn more about this in Dialpad's documentation.

Subscribe to Bulk Texter Pro for Dialpad, if you haven't already.

Step 2: Send texts​

Try manually sending texts without Bulk Texter Pro, to make sure your Dialpad account is configured correctly.

Now that your Dialpad account is set up, you can start using Bulk Texter Pro!

See our guides on using the Form Entry and CSV Upload tabs for a complete rundown on how to use Bulk Texter Pro.

To send texts with Dialpad, just make sure that you've selected "Dialpad" in the Texting Platform drop down in the Settings for Sending pane.

While Bulk Texter Pro is sending texts, it will show its progress live in a popup on your Dialpad tab:

Specifying the number to send from​

If you have multiple phone numbers in your Dialpad account, you can specify the one you want Bulk Texter Pro to send from in the Settings for Sending pane.

Dialpad From Number

It doesn't matter how you format the number, as long as the phone number matches what is shown in your Dialpad account.

If you don't have multiple phone numbers in Dialpad, you should leave this field blank.

Frequently Asked Questions​

Does Bulk Texter Pro use my Dialpad number?​

Yes, Bulk Texter Pro will send messages via your own Dialpad number, and conversations will appear in your Dialpad account.

Can recipients reply?​

Yes, your messages will come from your own Dialpad number, and recipient responses will be sent back to your Dialpad number.

Will recipients see each other's responses?​

Bulk Texter Pro supports both bulk individual texts and bulk group texts.

By default, each recipient receives their own private conversation, so recipients cannot see anyone else's replies.

However, you can intentionally create group conversations whenever appropriate, such as including both a student and their parent or guardian in the same conversation.

Who uses Bulk Texter Pro with Dialpad?​

Bulk Texter Pro with Dialpad is commonly used by:

  • Virtual schools
  • Teachers
  • Coaches
  • Churches
  • Nonprofits
  • Healthcare practices
  • Small businesses
  • Government agencies
  • Volunteer organizations

Can Dialpad send bulk texts?​

Dialpad does support basic bulk texting on its own. However, it does not support advanced mail-merge functionality and customization, and is limited to 50 recipients at a time. For advanced features, you'll need to use a third party tool like Bulk Texter Pro. Bulk Texter Pro adds advanced mail-merge functionality for mass texting via your Dialpad account.

How many messages can I send with Dialpad and Bulk Texter Pro?​

Bulk Texter Pro does not impose any limits on messaging beyond what Dialpad imposes.

Dialpad users are often able to send ~250 high quality messages per hour with Bulk Texter Pro.

For more information, see our best practices and recommendations.

Bulk Texter Pro isn't working as expected.​

See our comprehensive troubleshooting guide.